National World War I Museum and Memorial  
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Return Policy

Payment

We accept MasterCard, Visa, American Express and Discover. The online store uses secure server software to safeguard your credit card number, name, and address.

Returns and Exchanges

If you are not completely satisfied with your purchase, you may return the item in its original condition within 30 days for a full refund or exchange, less shipping costs. Please email store@theworldwar.org or call 816.888.8126 to arrange a return or exchange. DVDs and CDs must be unopened to receive credit.

Damaged Items

We strive to prepare, pack and ship our items with care to ensure that they reach you safely. However, if your order arrives damaged or broken, please email store@theworldwar.org or call 816.888.8126 to arrange a return or exchange.

Send all returns to:

National WWI Museum Store, Attn: Returns
2 Memorial Drive
Kansas City, MO 64108
 

 


The National World War I Museum and Memorial inspires thought, dialogue, and learning to make the experiences of the World War I era meaningful and relevant for present and future generations.

Your purchase helps us succeed in our mission. Thank you.

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